At Money Matters, we believe everyone deserves financial security, a warm home and access to high-quality advice when they need it most.

We're looking for an experienced and motivated Energy & Financial Wellbeing Adviser to join our team and provide holistic support across energy advice, welfare rights and money advice.

Every day you'll help people access vital income, reduce household costs, improve financial wellbeing and build more secure futures.

About the Role

You will provide practical advice and support to individuals and families experiencing financial hardship, helping them to:

• Reduce household energy costs

• Access grants, discounts and energy assistance schemes

• Maximise income through welfare benefits and financial support

• Improve budgeting and financial capability

• Address debt and financial difficulties

• Access the support they are entitled to

You will manage your own caseload, maintain accurate records and work collaboratively with partner organisations to achieve positive outcomes for clients.

We are looking for someone with:

• Experience providing welfare rights, money advice, debt advice or related advice services

• Good knowledge of Universal Credit and other social security benefits

• Experience supporting clients with income maximisation and benefit applications

• Strong communication and interpersonal skills

• Excellent organisational and case management skills

• A person-centred and compassionate approach

• Good IT and digital skills

Experience providing energy advice would be advantageous but is not essential.

A PVG Disclosure is essential for this position.

Help People Regain Financial Control

At Money Matters, we believe everyone deserves financial security, dignity and access to high-quality advice when they need it most.

We're looking for an experienced and motivated Debt Adviser to join our team and provide practical, person-centred support to individuals and families experiencing financial hardship.

Every day you'll help people manage debt, maximise income, improve financial wellbeing and build a more secure future.

About the Role

As a Debt Adviser, you will provide specialist debt advice and support to clients facing a range of financial challenges.

Your role will include:

• Providing debt advice and casework

• Supporting clients to access appropriate debt solutions

• Negotiating with creditors and debt collection agencies

• Maximising household income through welfare benefits and other financial support

• Supporting budgeting and financial capability

• Undertaking benefit entitlement checks

• Managing a varied caseload and maintaining accurate records

• Working collaboratively with colleagues and partner organisations

Help shape the future of our independent Carer’s Hub

Glasgow East End Community Carers vision is to relieve the needs of individuals resident in the east end of Glasgow and suffering from any mental or physical disability, illness or impairment (which may include age associated problems) and their carers.

We're looking for an experienced and proactive Hub Manager to lead the day-to-day operation of our Carers’ Hub while helping us prepare for the future.

This is a key hands-on position within our organisation – The Hub Manager will lead a small team of support workers to deliver services that will improve the lives of unpaid carers in the East End of Glasgow.

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About the role

Reporting to the CEO, you will work closely with the Homecare Manager to develop the organisation’s potential and expand the services on offer to carers.

Key Responsibilities:

• Oversee the provision of all services for carers provided by the Hub ensuring that the delivery of these services is to the highest standard and in accordance with the Carers’ Strategy.
• Prepare and agree with Chief Executive Officer and the Board of Directors Strategic and Operational Plans that prioritise work and provide performance indicators and measurable outcomes.
• Manage the identification of ways of enhancing support and service provision for carers, which are responsive to the needs of carers within the area served.
• Manage and play an active role in the Hub’s activities and events to support carers and increase awareness of the Carers Hub within the catchment area.
• Lead the promotion of increased training opportunities for carers and facilitate the delivery of training by agencies involved in supporting carers.
• Ensure all the Carers Hub employees always show a commitment to equal opportunities policies.
• Ensure the ongoing financial stability of the centre and while completing grant applications to maximise fundraising, allowing the Hub to provide more opportunities for carers.
• Manage social media and website updates as necessary and links with carers.

Maintain appropriate links with carers to ensure that they are fully informed of the service provision

Management Responsibilities:

• Manage the recruitment, training, and support of all paid staff within the Carers Hub.
• Ensure all records are maintained within the Carers Hub that will inform the evaluation of services in line with the needs of funders.
• Ensure that the working environment complies with Health and Safety Regulations and legal requirements and that all staff are aware of their responsibilities in terms of their own safety and that of colleagues and visitors to the Carers Hub.
• Ensure all administrative systems of the office are appropriate and in place.
• Communicate with Carers’ Hub staff to ensure that personnel are fully informed and trained to enable them to carry out their job effectively.
• Participate in relevant networks to be aware of current developments with regards to carers’ needs and support both nationwide and locally

Responsibilities in respect of the Chief Executive Officer:

• Advise the Chief Executive Officer in facilitating and reviewing policy.
• Provide written reports for the Board on a bi-monthly basis.
• Facilitate links between the Chief Executive Officer and other partner agencies as appropriate.
• Undertake any other duties which assist the Chief Executive Officer to develop the Carers Hub in accordance with the aims, objectives and legal requirements of the Organisation as determined by the Board of Directors.

About you

You will bring:

• Experience managing building or venue operations within a community, hospitality, charity or public-facing environment
• Experience leading and motivating teams
• Excellent organisational and problem-solving skills
• Commercial awareness and a focus on value for money
• Experience managing multiple priorities simultaneously
• Confidence working with a wide range of stakeholders, customers, and volunteers
• A positive, collaborative and approachable leadership style

You'll be someone who enjoys improving systems, spotting opportunities and helping people work together effectively.

Why join us?

This is a chance to play a key role in a local Glasgow charity at an exciting point in its development.

You'll be joining an organisation with ambitious plans, a strong reputation for care and community impact, and a commitment to creating a place where no one feels lonely or isolated.

Benefits include:

• 37 days annual leave (inclusive of public holidays),
• Occupational sick pay
• Flexible working arrangements
• TOIL policy

An exciting opportunity has become available to join Families Outside as our Regional Family Support Coordinator. If you are passionate about making a difference for families impacted by imprisonment and working to tackle and reduce stigma, we want to hear from you. We are looking for an enthusiastic and motivated Regional Family Support Coordinator (RFSC) to support and promote the work of Families Outside in Edinburgh & the Lothians.

Role Summary:

• Hours: 28 hours per week

• Contract: 2-year fixed term contract (renewal subject to funding)

• Starting salary: Families Outside Scale Points 29-34 and updated annually subject to appraisal and where funds allow. Starting salary £29,467 pro rata (0.8FTE)

• Probation period: A probationary period of 6 months will apply.

• Location: Based in Edinburgh, with some work in the Lothians

Staff Benefits:

• 25 flexible leave days plus 10 public holidays (pro rata)

• 4% matched contribution workplace pension scheme

• Hybrid & flexible working

• Employee Assistance Programme (Health Assured)

• Cycle to Work Scheme

• Laptop and mobile phone for all staff

The Role:

At Families Outside, we're the only national charity in Scotland working solely to support families affected by imprisonment.

Joining the East of Scotland regional team, within our national Family Support Team, the Regional Family Support Coordinator will support people living in the Edinburgh and Lothians area who have a family member in prison. They will:

• Support families at home and in their community via 1:1, family, and/or peer support

• Work closely with key professionals including prison staff and prison visitors centre staff to provide advice, information, and guidance on a range of issues

• Raise awareness with key professionals within the local community about the impact of imprisonment and our work to improve outcomes for families

• Work closely with HMP Edinburgh, contributing to meetings and events that support the rights of children and families affected by imprisonment

About You:

We are looking for an individual who is:

• Experienced in working with, and alongside families in a creative and flexible way

• Rights-focused in their work and all they do

• Trauma-informed and is willing to understand the impact of imprisonment upon families

• Skilled and knowledgeable in working with people to overcome challenges they face in their day-to-day life

• A confident and effective contributor to working in partnership with others to meet families’ needs.

If you are an experienced professional with social work, community work, family support, or other appropriate experience and are passionate about making a difference for families impacted by imprisonment, then we want to hear from you.

About Us

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.

Help us make sure no family faces the impact of imprisonment alone.