Become Our Training Officer – Make An Impact That Matters

Help shape better support for refugees across Scotland by leading the delivery of high-quality, engaging training. You’ll develop learning resources and ensure practitioners have the knowledge and confidence to support people seeking protection.

If you’re an enthusiastic trainer with strong communication skills and a commitment to upholding rights, we’d love you to bring your expertise to our team.

About us

Scottish Refugee Council is Scotland’s national refugee charity. Every year, we provide direct support and advice to people rebuilding their lives in Scotland, standing up for people’s rights and campaign for a fairer and more humane asylum system and enhanced integration for communities in Scotland.

The vision is for a Scotland in which all people seeking refugee protection are welcome. A place where men, women and children are protected, find safety and support, have their human rights and dignity respected and can achieve their full potential. Together, we can build a better future with refugees in Scotland. Find out more at scottishrefugeecouncil.org.uk.

Employee benefits package

• 39 days of leave (including public holidays)
• Progressive salary structure
• Flexible working options
• Training and development opportunities
• Union recognition
• Fresh fruit, tea & coffee in office
• Enhanced pay benefits
• Enhanced pension
• Counselling & coaching service
• Cycle to work scheme
• Eye care scheme
• Death in service & 24-hour GP service

We’re looking for an organised and proactive Operations Officer to support the smooth running of our charity. In this role, you’ll coordinate day-to-day operations including inbox and CRM management, school enquiries and bookings, organisational calendars, and team meeting logistics. You’ll help maintain and update our websites, handle communications such as newsletters and teacher updates, and support systems development to improve efficiency. You’ll also oversee travel bookings, stock management, and identify opportunities for professional learning. This role is ideal for someone who is detail-driven, adaptable, and capable of maintaining accuracy in a fast paced environment.

About our charity - Time for Inclusive Education (TIE)

We are an education charity working with schools to address the prejudice, stereotypes and stigma that can lead to homophobic, biphobic and transphobic bullying. We work with national education partners, deliver services for teachers and learners in schools and communities, and develop teaching and curriculum resources.

Our core work focuses on the implementation of Scotland’s National Approach to LGBT Inclusive Education.

We manage the national platform lgbteducation.scot and deliver the national two-stage professional learning course ‘Delivering LGBT Inclusive Education’ on behalf of the Scottish Government. We also deliver workshops for primary and secondary school pupils, and create quality teaching resources.

We also run the Digital Discourse Initiative with international partners, a new programme complementing our core work which provides schools with tools and strategies to address the growing impact of disinformation, online hate, and prejudicial conspiracy narratives.

Role Overview and Responsibilities

As our Operations Officer, you will play a key role in ensuring the smooth day-to-day running of the organisation. You will handle core operational functions including organisational inboxes, our CRM system, school enquiries, and the main organisational calendar. You will support internal coordination by organising team meeting agendas, scheduling planning sessions, and maintaining systems that keep our work flowing efficiently.

You will also contribute to the development and upkeep of our websites, ensuring content, resources, and news are accurate and up to date. The role includes supporting the planning and delivery of events, coordinating logistics, communications, and on the day operations.

Communications and stakeholder engagement form another part of the role, including sending updates via Mailchimp, handling teacher communications, and identifying opportunities for news and promotional content. You will oversee stock management, travel and accommodation bookings, and help develop internal systems to streamline organisational processes.

This position requires a highly organised, detail oriented individual who can manage multiple systems, prioritise tasks effectively, and complete work to a consistently high standard without the need for supervision.

This role is best suited to someone who thrives in a fast-paced environment, is calm under pressure, communicates clearly, and has a proven track record of accuracy and operational reliability. The successful candidate will be proactive, dependable, and capable of managing competing tasks across email, calendar, website, CRM, and logistical systems.

Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.

Barlanark Greyfriar’s Parish Church has the ambition to become more outward-looking within our local community and to actively welcome young people and families to church. As part of this action, we are looking to employ someone with a lively Christian faith to help coordinate activities and grow our base of volunteers.

With significant experience of working with children, youth and families, the successful candidate will also have knowledge and understanding of how to communicate the Christian faith to young people with enthusiasm and authenticity alongside the ability to develop, run and evaluate a programme of activities. The candidate must be a committed Christian with an active Church connection (Genuine Occupational Requirement in terms of the Equality Act 2010).

It is essential you have the right to work in the UK before applying to work with us. You will be asked to provide proof of your eligibility to work and remain in the UK if you are invited to attend for an interview.

Job Purpose

Working within ACDI’s youth work team there will be a strong requirement for innovation and creativity to encourage, inspire and support children and families living in Auchinleck and surrounding communities.

Delivery of programmes of empowering activities to assist them to be aware of their rights and responsibilities and enable them to take greater control of their lives.

You will have the ability to lead and undertake appropriate marketing activities in the community to ensure families are aware of the initiative.

You will help to deliver high quality and inspiring health and wellbeing workshop sessions that will achieve the programme outcomes complementing the Scottish Government National Outcomes.

A full Job Description is available for download below.