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Service Delivery Manager

  • Full time
  • £35,000
  • On site: Stirling
  • Closing 17th November 2025


  • Advertised from 20th October 2025
  • (including on call allowance) Rising to £37,000 on successful completion of probationary period

Role

Stirling based Order of Malta Dial-a-Journey Trust is Forth Valleys largest Community Transport Operator delivering over 45,000 passenger journeys a year on behalf of 3 local authorities, further education colleges, NHS Forth Valley, and a number of voluntary sector organisations.

We are looking to recruit a suitably experienced Service Delivery Manager to add to our Senior Management Team

The Service Delivery Manager will be a key member of the Management Team, whose role will be to oversee and assist with ensuring all aspects of service delivery are achieved legally and efficiently . In addition to these duties, the postholder will be expected to ensure that the charity remains compliant with legislation of varying natures.

In addition to supporting the SMT and other Teams, the postholder will also support the Board of Trustees in its work.

We operate in what can be a fast paced and responsive environment that demands clear thinking and strong leadership qualities. In return, you will work in a rewarding environment, where the efforts of the team result in immediate and visible outcomes for service users.

Application notes

For more information about this post and an application pack please email duncan@dial-a-journey.org or heidi@dial-a-journey.org In addition, further information on our work can be found on our website: dial-a-journey.org

Closing date for receipt of applications Monday 17th November 2025

Interviews will be held week commencing 24th November 2025


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