The People and Culture Assistant provides essential administrative and coordination support across all areas of HR,
wellbeing, and organisational culture.
Working closely with the People and Wellbeing Officer and People and Culture Manager, this role ensures that people
processes run smoothly and that staff across the organisation receive a consistent, positive, and values-driven
experience. This is a varied and rewarding role for someone looking to develop their career in the HR or
people-focused work within a supportive, purpose-led charity.
Key Responsibilities:
HR Administration and Coordination
- Provide high quality and administrative support across the employee lifecycle, including recruitment,
onboarding, changes to employment, and leavers
- Maintain accurate and confidential HR records and
systems, ensuring compliance with data protection legislation
- Assistant in the preparation of employment
documentation, including advertising roles, scheduling interviews, and corresponding with
candidates
- Administer payroll changes, benefits, and absence records in collaboration with the Finance
Team.
Wellbeing, Engagement, and Culture
- Support the coordination and delivery of wellbeing and engagement activities such aswellbeing days, surveys, and
awareness campaigns
- Assist with internal communications relating to people, wellbeing, and culture
updates
- Help promote a positive and inclusive organisational culture aligned with the
charity’svalues
- Collate feedback from staff engagement activities and support the monitoring
ofparticipation rates and feedback trends
Learning and Development
- Coordinate logistics for internal and external training, including booking venues, managing attendance, and
updating training records
- Support with the evaluation of learning and development
activities
- Maintain accurate records of professional development activity and compliance
training
General Support
- Provide administrative support to the People and Culture Team, including scheduling meetings, preparing reports,
and managing shared inboxes
- Assist with data collection for reporting and audits
- Handle routine
queries from staff with professionalism, confidentiality, and care
- Contribute to continuous improvement
in people processes, ensuring they are efficient and user-friendly
Essential Criteria:
- Experience in administration or office support, ideally within HR, people, or a charity
environment
- Strong organisational skills and attention to detail
- Excellent communication and
interpersonal skills
- Ability to manage sensitive information with discretion and
confidentiality
- Proficient in Microsoft Office and comfortable learning new systems
- A positive,
proactive, and collaborative approach to work
- Commitment to the values and mission of Change Mental
Health
Desirable Criteria:
- Working towards or interested in studying for a CIPD qualification
- Experience supporting wellbeing,
engagement, or inclusion initiatives
- Understanding of HR or people processes
- Awareness and
empathy for mental health and wellbeing issues
General Duties
- Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are
managed in line with Data Management and Information Governance policies
- Comply with legal and
regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
- As with all
employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or
activist
- To act in accordance with the charity’s Health & Safety and Safeguarding policies and to
notify your line manager promptly if there are any concerns
- To participate in regular supervision and
appraisal and undertake any relevant training as appropriate to the role
- To work in accordance with the
charity’s national policies and local operating procedures and those of external regulators or professional
bodies
Benefits
- 24/7 access to Employee Assistance Programme
- 35-hour week, flexible and blended working
- 37 days annual leave (including public holidays)
- Paid Mental Wellbeing Days
- Professional development opportunities
- Cycle to Work Scheme, Blue Light Card, season ticket loan