This vacancy has now closed


  • Advertised from 11th November 2025
  • 35 hours per week. Fixed Term until 31st May 2027, with possibility of extension.

Role

Patient Advisers will work with the Citizens Advice bureau/x in their local health board area and will also contribute to services provided throughout Scotland via a national PASS telephone advice line and by email and webchat via a national PASS website. The Patient Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; produce performance and monitoring reports; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS.

Application notes

Application deadline: 5pm on Wednesday 3rd December 2025

Interviews: W/C 8th December 2025

Interview location: Via video call (Teams)

Interview format: 50-minute interview

Please email your application to markcarter@cabedinburgh.org.uk


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