Are you a qualified accountant with excellent business acumen? Rowan Alba Ltd, is a charity working across Edinburgh to support those who are, or are at risk of homelessness.

We provide services to people who are marginalised due to their homelessness and affected health and wellness. Our supported accommodation provides trauma-informed support and care in a settled environment. Our supported, temporary accommodation services ensure we are supporting those who are in immediate need. Our community services are built on our proven track record and success in preventing homelessness for those who need our one-to-one support.

We are looking for a Business Manager to join our developing organisation. You will be a qualified accountant and will lead on our financial health and frameworks, as well as overseeing the needs of the business to ensure we continue our growth and comply fully in our sector. You will have a proven track record of efficient financial management as well as the ability to apply business management with skills which include analysing and managing risks to the organisation.

The Night Worker will provide positive, practical, and emotional support to the residents of our service that promotes choice and encourages personal responsibility.

To maintain a clean environment for all.

The purpose of this role is to tackle health inequalities through the reduction of poverty, maximisation of income and reduction of household expenditure by increasing uptake of welfare benefits and improving access to employment, housing and debt advice. Welfare advice services provide free, confidential, independent and impartial welfare rights advice service for patients, carers and staff at the East Lothian Community Hospital

Key responsibilities include:

• Provide responsive, on-site, person-centred advice and support, and additional options to clients of home visits, telephone and online appointments where appropriate.

• Work to promote and embed the service across the East Lothian Community hospital site by attending team meetings and providing training, promotional materials and ward visits where necessary.

• Establish and maintain effective relationships with hospital staff.

• Represent and negotiate (where needed) for clients.

• Provide a minimum of 25 client appointments per month.

• Maintain expertise in relevant legislation eg welfare rights, debt and bankruptcy.

• Work in partnership with other advice agencies in Lothian and beyond where appropriate.

• Refer (where specialist advice is needed) and signpost clients to other organisations where necessary.

• Provide support for workforce development to enhance the knowledge and increase the competence of hospital staff.

• Work with Lothian Heath Board staff wellbeing leads to promote financial wellbeing among hospital staff.

• Maintain accurate records of all advice and casework on CASTLE, the Scottish CAB service electronic case recording system.

• Keep records of benefit income raised, client profiles, details of referrals and other statistics for both the CAB service and project reporting.

• Contribute to the Bureau’s social policy work ensuring that issues affecting outreach areas are taken up locally, regionally and nationally.

Are you passionate about making a real difference in the lives of families affected by imprisonment? Are you a skilled leader with a heart for helping others and a head for managing vital services? If so, we want to hear from you!

The Role:

At Families Outside, we're the only national charity in Scotland working solely to support families affected by imprisonment. Our Helpline is often the first point of contact for families impacted by imprisonment, and we're looking for a Support & Information Services Manager to help lead this service.

Within the Support & Information Services Manager role you will:

• Lead and contribute towards the delivery of our national service through managing and coordinating our Helpline, ensuring it is always adequately staffed, supervised, and operating to the highest standards of care and confidentiality.
• Inspire and support our dedicated team, providing regular line management and supervision.
• Drive quality and innovation of our service, utilising data and feedback to help us continue to shape how we support families.
• Ensure families impacted by imprisonment have access to a range of support and information.
• Be a voice for families, and work to promote and represent Families Outside at key events and forums, ensuring the voices and experiences of families are heard where they matter most.

About You:

We’re looking for a compassionate and skilled individual to join our team in supporting families affected by imprisonment.

The ideal candidate will bring excellent communication, organisational, and leadership skills, along with the ability to manage pressure, prioritise effectively, and work both independently and as part of a team. They will be empathetic, non-judgemental, and aligned with our mission—someone who can build trust, maintain boundaries, and support families with professionalism and care.

If you’re passionate about making a difference and committed to continuous learning, we’d love to hear from you.

Why Join Us?

A supportive, values-led organisation

• The chance to make a meaningful impact for families impacted by imprisonment in Scotland
• Opportunities for personal and professional development
• Be part of a passionate, close-knit team with a shared purpose

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.

This isn’t just a job — it’s a lifeline.

Help us make sure no family faces the impact of imprisonment alone.

Staff Benefits:

• 25 flexible leave days plus 10 public holidays
• 4% matched contribution workplace pension scheme
• Hybrid & flexible working
• Employee Assistance Programme (Health Assured)
• Cycle to Work Scheme
• Laptop and mobile phone for all staff