This vacancy has now closed

Peer Service Coordinator

  • Full time
  • £30,364 – £32,546
  • Hybrid/remote working with hub-based office days in Edinburgh
  • Closing 20th March 2023

  • Advertised from 6th March 2023
  • permanent


About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We are now looking to appoint a Peer Service Coordinator to join our Patient Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for patients and their families through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

About the role

As Peer Service Coordinator you will facilitate and develop the existing volunteer-led Peer Services, the Peer Buddy service and our discussion forum. These services draw on the lived experiences of volunteers to provide bespoke support to people affected by myeloma and its related conditions.

Our Peer Buddy service matches volunteers with those seeking support to facilitate one-to-one support. Our Discussion Forum uses volunteers to answer questions and share experiences via an online, written platform.

This role manages, supervises and develops volunteers to provide these wellbeing-centred services. It will also involve assessing the suitability of people referring into the Buddy service.

About you

We are looking for an enthusiastic and people-focused person, who understands the power of sharing experiences.

Ideally, we’d like you to have experience of volunteer management, including recruiting, training, managing, and supervising/mentoring a diverse range of people. You will need the ability to understand and meet training and development needs of volunteers.

We take a user involvement focus In service delivery, so experience of working in services which deliver positive outcomes for patients, carers and/or families living with health conditions and involving them in the process would be helpful.

You will need excellent communication skills along with a high level of organisational and IT skills.

Previous experience working in haematology, oncology, clinical research, or healthcare would be helpful, and/or wellbeing and psychological services.


In addition to a competitive salary, we offer a range of benefits including flexible working and flexitime, 30 days annual leave plus 6 bank holidays (FTE), Pension Scheme and cycle to work scheme. We also offer an employee assistance program and more.

Application notes

If you think you would be a great fit for this role and wish to apply, please provide the following:

  1. A CV that sets out your career history, with key responsibilities and achievements
  2. A Supporting Statement (maximum of one page) explaining how your personal skills, qualities and experiences make you a good fit for this role; you must provide evidence of your suitability for the role, with particular reference to the criteria set out in the job description.

Failure to submit all documents will provide the panel with limited information on which to assess your application.

Please email the above to You will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

For further information please find the Recruitment Pack on our website:

Applications close on Monday 20 March 2023 and interviews will be held on w/c 27 March 2023: interviews likely to be undertaken via Teams.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of

  • sex
  • race
  • disability
  • age
  • sexual orientation
  • gender reassignment
  • religion or belief, marital status, or pregnancy and maternity