This vacancy has now closed

Managed Alcohol Programme (MAP) :- Support Worker

  • Full time
  • £21,860 – £23,899
  • 17 Carmyle Avenue, Glasgow, G32 8HJ
  • Closing 18th December 2022

  • Advertised from 21st November 2022
  • 37.5 hours per week.


People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We’re here to provide consistent, friendly and informed support so that people can explore options and take ‘the next step’ towards a positive future. We welcome people with a wide range of skills and experiences to our team – including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday-leadership, humour and a ‘can do’ spirit. We want to make it easy, make it right, and make it happen – not only for the people we support, but also for each other. Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. This is how we roll. We want people who share these values to join us and become a part of the Simon Community Scotland family.

Aims of The Managed Alcohol Programme (MAP) Glasgow:

To provide a new unique type of Housing Support service for Scotland to match the unmet needs of alcohol dependent rough sleepers including 10 homeless men in Glasgow. The service will provide unique personalised care and housing support in specially designed accommodation. We will develop a multi agency HUB collaborating with specialist inreach services. Our new trauma informed approach will seek to engage and enable recovery. We aim to support residents to live a life off the streets facilitating controlled alcohol consumption reducing harm and promoting healthier, happier living, preventing premature deaths and improving community connectivity.

Job Summary

This MAP Health Support Worker role is to provide the highest quality care and housing support that is strength and asset based. You will help develop a highly personalised trauma informed harm reduction programme which will be shaped by each individual. Uniquely your role will involve working as part of a multidisciplinary team and directly with external Nursing and healthcare professionals monitoring harm, intoxication levels and helping administering planned quantities of alcohol to residents. You will jointly screen, assess, review and record each service user journey. This will involve key working and leadership in developing group work activities and connecting with community assets.

Job Purpose

MAP Support Workers will play a critical role in developing professional relationships with each complex service user. Building trusting open honest relationships will be essential to our unique service delivery.

You will provide dynamic flexible support with care and compassion. You will often be the first point of contact celebrating happy moments and dealing with crisis, incidents, keeping everyone safe and secure.

A key part of the role will be early identification of health risks, potential conflicts, providing harm reduction advice and information. Personal Leadership and Coaching skills will be required as part of a one team approach. All Support workers will have key working responsibility for each individual. You will be both life coach and recovery champion. A key purpose of this role will be to record accurately our support and recovery plans on our cloud based Database each time updating personal plans enabling residents to set SMART goals supporting users to realise their full potential.

You will support and enable residents and empower them to take control over their own lives providing the right level of intervention to reduce harm and provide a safe and secure home for life. Your support will be based on positive relationships and trauma informed care principles. You will as part of the team develop a whole person approach, reducing poverty by maximising income and providing energetic support and advice to meet service users needs.

This will include encouraging improvements in lifestyle, health and personal care, developing community links, supporting researchers, partners and residents to reduce the harm associated with their homelessness and alcohol/drug consumption. You will enable service users to access their alcohol responsibly minimising harms supporting them to regularly access their beverage of choice within agreed limits within an agreed timeframe, preventing withdrawal and promoting personalised recovery.

Application notes

An application pack is available for download below.

All applications should be sent to