Young People & Family Support Sessional Workers
- Part time
- Sessional
- Glasgow/Remote working
- Closing 28th August 2022
- Advertised from 17th August 2022
- Rate of Pay: £10.15 per hour. Contractual minimum: 5 hours per week.
Role
Supporting children, young people and families over the telephone.
The service is delivered between 8.00am – 10.00pm with expectations of core hours between 5.00pm and 10.00pm. Must be able to work weekends and public holidays.
We are currently recruiting for Young People & Family Support Sessional Workers to deliver support to young people and families over the telephone. A key aspect of this service is ensuring access to support 7 days a week, 365 days a year. The role includes linking the caller into their wider support team, listening to their concerns, de-escalating situations, providing emotional containment, advice and information.
What does the role involve?
- Building relationships with young people and families via the telephone.
- Linking in with wider stakeholders including external partners, third sector providers and statutory services.
- Provide a safe and effective service to children, young people and families over the telephone.
- Controlling telephone conversations effectively and sensitively including handling distressed and confused presentations from service users. In addition, have the ability to assess the urgency of the call whilst under pressure.
- Working actively with children, young people and families assisting them to explore their circumstances, their feelings and the options open to them in line with Includem’s model of practice.
- Ensuring the young person and/or family members views and opinions are sought, listened to, understood and incorporated into the support and responses provided.
- Assessing when a child, young person or family may be at risk and follow Includem’s escalation processes.
- Assessing which resources are appropriate in response to the needs of children, young people and families.
- Liaising with the appropriate statutory or non-statutory agencies in accordance with Includem’s policy and practice.
- Be trauma aware in your communication with young people and families. Be empathetic, understanding and use a strengths based coaching approach to empower them to make safe decisions.
- Alert management support to potential risk or sensitive enquiries and understand how to appropriately maintain confidentiality and security.
- Participate in supervision and ongoing training regularly in line with Includem’s policies and procedures.
- Utilise Includem’s information systems to input information for each contact with a child, young person or family.
- Contribute to the evaluation and development of the Includem service.
- Attend and contribute to briefings and training events.
All posts require individuals to:
- Work flexibly to meet the needs of the young people and families
- Develop safe, professional and committed relationships with young people and families
- Use their communication skills effectively to influence, record and evidence positive change and provide personalised, risk enabled, professional support
- Become a member of the Protection of Vulnerable Groups scheme (paid for by Includem)
- To be registered or become registered with the Scottish Social Services Council and hold or be willing to work toward HNC Social Care and SVQ 3 in Social Care or equivalent (qualifications are fully funded by Includem)
We value our staff and employee benefits include:
- A full and robust training and induction programme
- Free Confidential Employee Counselling Service
- Access to Mental Health First Aiders across the organisation
- Company Mobile Phone and laptop
- Access to the Scottish Council for Voluntary Organisations Credit Union
- Discounted holidays and associated benefits
- Access to discounts for charity workers which includes gym memberships, high street shops, online retailers, travel, insurance
Application notes
Includem are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
If you would like more information regarding this role, please contact our HR department on 0141 212 8800 who will arrange for an informal chat with one of our managers.
You can apply directly online via the includem website (includem.org). You can download a pack below or request a pack by e-mailing hrassist@includem.co.uk or contact our Head Office on the number above.
Completed application and equal opportunities forms should then be sent to hrassist@includem.co.uk
The closing date for applications is Sunday 28th August 2022 at midnight.
For applicants who are successfully shortlisted a group selection event will take place via video conferencing (est. W/C 5th September). If you are successful following the group selection event, individual interviews will take place soon after.
Downloads
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 31 years supporting 4,500 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and intensive family support.
COVEY are seeking a passionate, professional, proactive and caring individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as loneliness and isolation, poor mental health, illness, disability, poverty, gender-based violence, separation, or trauma. We provide 1:1 and/or group support to families in their home and within the community.
COVEY are looking for an experienced Family Support Worker to join our team. The successful candidate will provide person centred support to children, young people and adults.
The focus of our work involves the ability to quickly build rapport with a wide range of individuals, to ensure positive longer-term outcomes for families. Experience of working with families who have complex issues, such as trauma, is highly desirable.
Working hours are generally through the week, with occasional evening work required. (Hybrid office-based/working from home)
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
Essential requirements:
- Available for at least two evenings per week where required
- Enhanced PVG required for this post
- Full Driving License with access to a car for business use/purposes
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 31 years supporting 4,500 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and intensive family support.
COVEY has an exciting opportunity available for a Coordinator to manage delivery of 1-1 and group-based befriending/ mentoring support to children and young people.
COVEY’s consistent relationship-based support, which is centred on the participant’s needs, interests and hopes, improves health and wellbeing, social connections, confidence and increases their engagement with education, training, volunteering or employment.
As a Coordinator, you will have the ability to work collaboratively with children, young people, their families and others who support them. This will involve engaging with various, community, statutory and voluntary agencies and working in close partnership to support vulnerable families.
You would ideally have experience of supporting volunteers, managing a caseload, evaluation and monitoring. We are looking for someone who has a real passion around supporting those who are most vulnerable in our community.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
Essential requirements:
- Available for at least two evenings per week where required
- Enhanced PVG required for this post
- Full Driving License with access to a car for business use/purposes
Stepping Stones Emotional Wellbeing Officer
- Part time
- Sessional
- Kelso and Jedburgh (On site)
- Closing 24th April 2024
The Emotional Wellbeing Officer will work closely with the Youth Work Lead, senior Youth Workers, and Youth Work Staff to ensure that an emotional wellbeing offering is run effectively and efficiently and in accordance with service guidelines, policies and procedures. The role’s main purpose is prevention and early intervention to aid and improve the mental health of children and young people aged 8 – 25 years by providing emotional and practical support in one-to-one and group settings. Support and supervision of this role will lie with the Youth Work Lead. It is expected that the postholder will hold their own case load with referrals coming from Cheviot Youth, schools, our partners in social work, police and the NHS and the charity’s Insight Youth division. They will be expected to lead on any service development and policy work, assisted where appropriate by the Senior Youth Workers and the Youth Work Lead.
Responsible to: Cheviot Youth, Youth Work Lead
Pre-Employment Checks: PVG and Satisfactory References
Further Information about Stepping Stones:
This post is part of a partnership approach to youth work where young people can have support, advice and make a difference to themselves and in their communities. Stepping Stones is developed and run by the award-winning Scottish Borders Youth Work Partnership. The Youth Work Partnership is made up of seven lead locality based universal youth groups: Beyond Earlston, Cheviot Youth, TD1 Youth Hub, Escape Youth Services, Connect Berwickshire Youth Project, Tweeddale Youth Action and Rowlands Selkirk.
For further information about Stepping Stones and the Scottish Borders Youth Work Partnership please visit YouthBorders website: Stepping Stones - YouthBorders
School Counsellor (Midlothian)
- Part time
- £33,800 – £35,735 pro-rata
- The administrative base is in Dalkeith. Travel throughout Midlothian including operating from other venues, will be required. (On site)
- Closing 29th April 2024
Midlothian Young Peoples Advice Service (MYPAS) promotes the health and wellbeing of young people across East Lothian and Midlothian and currently focuses on working in the areas of mental health and substance use. MYPAS is a community-based organisation with charitable status and based in Dalkeith.
The postholder will be responsible for providing counselling with children and young people aged 10-18 who reside in Midlothian. The postholder will assist in establishing, developing, delivering, evaluating and reporting on, the School Counselling service.
Qualified to Diploma level in a Counselling therapeutic discipline, a member of a recognised professional body (either BACP or COSCA) and have experience of working with children and young people, you will also be committed to delivering a service according to best practice and within community settings.
The postholder will work within a multi-disciplinary environment and work effectively with other agencies, especially schools, in partnership settings.
MYPAS will deliver a School Counselling service across Midlothian. MYPAS is providing this service on a contract basis for Midlothian Council.
This post may require evening and occasional weekend work.
You must be able to travel across Midlothian.
Responsible to: Service Manager
Latest news See more
