- Advertised from 22nd May 2023
- 37.5 hours/week.
Role
We have 5 shops in Edinburgh, 1 in Gullane and a new one in Glasgow to support the vital services we provide. All our services focus on relieving the immediate suffering and meeting the long terms needs of homeless and vulnerable people in Scotland. We don’t just work with homeless people. We stop people becoming homeless in the first place. When you join Bethany you are supporting projects such as the Welcome Centre, Care Van, Family Support work, Housing Support, etc.
As a Shop Manager you will join a fantastic team of staff and volunteers.
You will provide excellent customer service in a professional charity retail environment. You will also identify and encourage the potential of staff in order to maximise their contribution to the success of the shop. Other responsibilities include to actively seek donations to maintain required stock levels with strong pricing, stock rotation and proactive selling.
This position will require the Manager to grow and develop the business in line with strategies agreed with the Head of Group Income Generation.
Application notes
To find out more and apply please visit our website
Closing date: Monday 5th June 2023
Interview: Thursday 8th June 2023
Top job! Director of Operations
- Full time
- £40,000 – £45,000
- Edinburgh (On site)
- Closing 30th April 2024
Reporting Relationship
The Director of Operations reports to the CEO, and attends all Board meetings.
Overall Purpose
The Director of Operations is responsible for governance and operations for Edinburgh City Mission. With specific oversight of finance, fundraising, IT, HR, communications, building management and governance; including Data Protection; Safeguarding and Health & Safety. As such, they lead & line manage the Operations team and will regularly report to the Board on all aspects of their role.
Hours of Employment
35 hours a week, worked flexibly with at least 4 days a week in the office. Hours will vary due to occasional staff meetings, training, events, etc.
Occupational requirement
Edinburgh City Mission is committed to sharing the Christian gospel with the people of Edinburgh. It is essential that every member of the team personally own, communicate and implement the aims and objectives of the Mission, sharing the Mission’s core beliefs and values to the public. Therefore there is a requirement for the post-holder to be an evangelical Christian.
Way of working: you are expected to:
- Actively participate in the life of the Edinburgh City Mission team.
- Act in a professional manner at all times.
- Work in accordance with the Aims and Values of Edinburgh City Mission.
Job Details
Operations, IT and Communications:
- Line manage the Operations team (currently 4 FTE)
- Responsible for assessing Edinburgh City Mission’s IT and other technology needs and sourcing these as required.
- Provide ongoing management of technology needs.
- Provide strategic direction of communications channels (content to be shaped by CEO)
Health & safety and building management:
- Manage the office facilities at Washington Lane
- Responsible for negotiating and managing business contracts, services and leases of equipment.
- As Health and Safety Officer, develop, maintain and report on health and safety policies and procedures for both the office and the outreach teams.
- Manage and report any health and safety incidents appropriately.
- Oversee investment property
Fundraising & finance:
- Oversee the day to day finance operation of the charity.
- In liaison with the Finance Trustee, draft and manage the budget and accounts for auditing.
- Oversee the payment of bills, invoices, expense claims, payroll processing etc.
- Oversee the reconciliation of the accounts and tracking of income & expenditure of funds (using Xero)
- Oversee the implementation of the fundraising strategy & manage the fundraising team
- Oversee organisation wide event management
Governance:
- As safeguarding officer, you are responsible for developing, implementing and reviewing the organisation’s safeguarding policies and procedures to ensure they reflect the most recent laws and regulations.
- Respond to safeguarding issues, providing advice and support to staff and liaising where appropriate with the Local Authority and other relevant agencies.
- Named contact for the VSDS Disclosure Scotland scheme, overseeing the PVG scheme for all relevant staff and volunteers involved in regulated work.
- As data protection officer you will ensure all personal data within Edinburgh City Mission is gathered, stored and processed in line with current legislation.
- Manage and report on key risks within the organisation.
- Keep up to date with charitable governance requirements, informing the Board of any changes before they are implemented.
HR
- Oversee the HR function
- Ensure strategic alignment between overall vision, finance and people plans
Changes to the above may be made by the Board, with prior notice, in discussion with the post-holder.
PERSON SPECIFICATION
The successful post holder will have evidence of these characteristics:
Essential:
- Knowledge of Scottish charitable governance
- Experience of working in the charitable sector
- Team management experience
- Able to develop and implement strategic plans but also respond to rapidly changing situations
- Able to work collaboratively, understanding the complex needs of a range of stakeholders
- Experience of reporting to a Board of Trustees
- Evangelical Christian and actively involved in a church
- Enthusiastic about the aims of Edinburgh City Mission
Preferred:
- Professional level qualification in one of Finance, IT, HR or other operational area
Support and deputise for the Manager in their absence to deliver quality, person-centred day support services which meet the needs of service users and their carers.
Provide day to day leadership and supervision to the Support Workers to deliver an outcomes focused service.
Assist the Manager and Board of Trustees to develop the service.
An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland West Area, this includes our teams in Ayrshire & Arran; Dumfries; Dunbartonshire; Glasgow & Greater Glasgow; Lanarkshire and Renfrewshire.
Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.
Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.
Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our West Area; and to other locations within Scotland for meetings and training.
Whilst the role can be hybrid, we have recently secured a new office base in Glasgow so there will be a regular requirement to have a routine presence in the office.
Support Worker: Residential Services (North Lanarkshire)
- Full time
- £22,953 – £25,094
- North Lanarkshire (On site)
- Closing 30th April 2024
Your work will be challenging but it will transform lives for generations.
Simon Community Scotland is the largest provider of homelessness services in Scotland.
Our vision is for everyone to have a safe place to live with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances.
Everything we do is about and for people: the people we support, our staff, our partners and everyone affected by homelessness.
Our values are built into every area of activity and tell the story of how people remain at the heart of the Simon Community.
Job Summary
The Simon Community is Scotland's leading homeless charity. We are creative and innovative. We get things done with care and compassion that make a difference to our community, being true to our values. We are a community of staff, volunteers and the people that we support.
We are looking for someone who is passionate about changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma. They often engage in risk taking behaviours that put their physical and mental health, and their lives at risk. Despite the challenges they face they have incredible resilience, survival skills and a wicked sense of humour. They know what a good, and not so good service looks like.
As a residential support worker you will:
- support the development of life skills and homemaking in preparation for a tenancy,
- provide emotional support,
- help to reduce harm caused by homelessness and trauma.
There is a rolling rota including night shifts and / or sleepovers.
Job Purpose
As a support worker it will be your job to work with a team to:
- Help people in our community to manage and recover their mental health
- Support people who use drugs and alcohol to do so as safely as possible
- Support people who choose to reduce or stop their drug and alcohol use to do so safely
- Help people in our community to build a positive network of connections that will help them to gain and sustain their own housing
- Provide emotional and practical support to our community
- Any other duties directed by your service lead
Key Responsibilities
Our values support:
- Warmth and positive regard
- Inclusion and participation
- Innovation and personalisation of care and support
- Ambition
- Partnership
- Learning and leadership
Your key responsibilities to support those values will be:
- Developing honest and open relationships with our community that foster trust
- Using our training and reflective practice to develop additional skills to support and respond appropriately to our community who have experienced trauma
- Working with people in our community with a wide range of experiences and cultural backgrounds with dignity, respect and kindness
- Working as part of a team with a range of experiences and knowledge to the benefit of our community
- Supporting our community to influence their care and support to meet their goals - Fostering connection, hope, a positive identity and meaning in life and a sense of control for our community
- Working with other teams in SCS and with partners to support good outcomes for our community
- Seeking opportunities that will make a difference to our community
- Ensuring that our places reflect the respect we hold for our community
Person Specification
Training and Qualifications:
Essential:
- SVQ 3 social care or willing to work towards
- SSSC Registered or willing to become so
Desirable:
- Trauma informed practice
- Assist/MHFA/SafeTalk trained
- Naloxone trained
- Mental health or addictions qualifications
Experience:
Essential:
- Experience of providing support to people with a range of challenges including homelessness, mental ill health and addictions
- Experience of working in a fast paced environment which requires quick decision making
Desirable:
- Lived experience of homelessness
- Experience of working with a range of agencies as a team
- Networking and connecting skills
Knowledge and Skills:
Essential:
- Experience of working with people with a variety of individual and cultural beliefs
- Ability to use empathy and relational skills to build positive relationships with our community and colleagues
- Understanding of and ability to work within ethical and relational boundaries
Desirable:
- Knowledge and understanding of homelessness, addictions and mental health
- Understanding of services that support homelessness,addictions and mental health
- Evidence of good communication skills, written, verbal and digital
Personal:
Essential:
- Able to lead by example.
- A team player.
- A desire to learn and to develop innovative practice
- Honest, ethical and keen to overcome obstacles
- Flexible, responsive
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