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Family Support Worker (women, children and young people)

  • Part time
  • £25,308 pro-rata
  • NLWA office, Cumbernauld, North Lanarkshire
  • Closing 14th May 2023

  • Advertised from 18th April 2023
  • Actual salary for 30 hrs pw is £21692, plus flat rate payment for on-call. 30 hours a week, Monday - Friday. Permanent.
  • Holidays – 43 days of which 9, including 6 Public Holidays, are fixed. 3% employer’s pension contribution.


To support women, children, and young people to live free from domestic abuse. You will do this by creating opportunities to help them identify the level and nature of support that best meets their individual needs. You will help them to identify abusive behaviours and tactics to help them better understand their experiences of abuse and provide them with information about options available to them, and respecting the choices they make.

30 hours a week, 9.30 a.m. - 4.00 p.m. (inc 30 minute unpaid lunch break) Monday – Friday

Evenings and weekends as required to provide on-call support to women in our refuge accommodation. An additional payment is made for this.

About North Lanarkshire Women’s Aid

NLWA is a feminist organisation working for women, children and young people who are or have experienced domestic abuse. We provide information, support, and safe, confidential accommodation to women, children and young people experiencing domestic abuse. The nature of our work requires a commitment to the values and ethos of Women's Aid.

The successful applicants will undertake the initial assessment of women, children and young people referred to our service and implement and monitor appropriate support plans liaising closely with other members of the NLWA team and other professionals as required.

The successful applicant will have a relevant SVQ 3 or Professional qualification suitable for registering with SSSC as a housing support worker or the willingness to work towards a qualification at their own expense and in their own time. You will be able to demonstrate a high degree of motivation and have the ability to work as part of a team as well as flexible hours to suit the needs of families. You will also have a passion for improving the lives of families who have experienced abuse.

Membership of the PVG Scheme for both Vulnerable Adults and Children is a requirement for this post.

This permanent post is funded by the Scottish Government’s Delivering Equally Safe Fund, initially until 31 March 2024.

Application notes

For an informal discussion about our current vacancies please text Sandra on 07738 259399 to arrange a mutually suitable time.

Closing date: 23.59 p.m. Sunday 14 May.

Interviews will be held in Cumbernauld on Tuesday 30 May 2023.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Only women are eligible to apply for this post due to Genuine Occupational Requirement (Schedule 9; Equality Act 2010). North Lanarkshire Women’s Aid welcomes applications from women from all sectors of the community