Welfare Rights Officer
- Full time
- £27,634 – £35,004
- Cumbernauld - Hybrid Working
- Closing 19th February 2023
- Advertised from 2nd February 2023
- Permanent
- Job referenceLHWRIJAN23
Role
This post will be based at Link’s Cumbernauld office. Hybrid working is available and flexible working arrangements can be made.
The Role
At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
Link is looking for an experienced Welfare Rights Officer to contribute to the provision of a high-quality welfare rights advice, advocacy and training service to both internal and external customers throughout the Link Group and to clients of partners.
Working closely with the Benefits Assistants and Housing Officers, the postholder will ensure referrals are managed and progressed and will work in collaboration with housing and money advice staff to provide tenants with budgeting support.
An overall aim of the role will be to minimise rent arrears and maximise rent collection.
About You
You will have previous experience of giving advice in relation to social security benefits and assisting with claims to benefits, experience of all aspects of social security law and will have represented customers at social security appeal tribunals.
As a qualified Welfare Rights Officer, you will come with recent and detailed knowledge of all aspects of the Social Security benefits system and welfare law. Providing information and advice on all aspects of Welfare Rights to both internal and external customers is a key part of the role, therefore you will need knowledge of and commitment to excellent customer care and equal opportunities.
A proven ability to thrive in a fast-paced advice sector role dealing with a range of duties and customers is required, therefore the postholder will need to demonstrate excellent organisational and time management skills.
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.
For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack on our website.
What’s in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
As a Link employee, you'll likely benefit from the following:
- A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees
- Employer pension contributions starting at 5% and rising to 9% depending on employee contributions
- Access to a death in service benefits scheme providing 4x salary
- Enhanced company sick and familial pay entitlements
- A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services
- A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being
- Access to a savings and borrowing scheme and much more!
You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.
This post is subject a Basic Disclosure check.
Application notes
Closing Date: Midnight on Sunday 19 February 2023.
Interview Date: Interviews are being held on Wednesday 1 March 2023 at our Falkirk office.
How to Apply
Our online application method is the most efficient way to apply and can be started by visiting our website.
You must complete an application form to be considered for any of our vacancies but you don’t need a CV to apply for our positions.
We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at jobs@linkhaltd.co.uk and detailing which format you would require.
Please note that CV's will not be considered.
Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.
Link is an equal opportunities employer and we welcome applications from all sectors of the community. Our offices are fully accessible to wheelchair users and we will interview all disabled candidates who meet the essential criteria.
We are looking for a full-time Team Leader to join our dynamic team in Edinburgh.
In this position, you will lead a team of Project Workers as they provide support and opportunity to the adults who attend Upmo.
On a day-to-day basis, Team Leaders supervise and coordinate activities on site, provided support to staff, ensure onsite operations are in line with policy and procedure and assist Team Managers with case and site management. We are looking for a confident communicator with excellent leadership skills and the ability to multi-task in a fast-paced environment.
This Team Leader position is primarily based in our service in Edinburgh, where we offer workshop activities to adults with learning disabilities and autism from Links House in Leith, and St. Margaret's House at Meadowbank.
The starting salary for this position is £24,100.
No formal qualification is necessary, but experience of working in social care is preferred.
Community Link Worker
- Full time
- £31,407 – £32,978
- North East Edinburgh (On site)
- Closing 22nd April 2024
The Community Link Worker programme, funded by EVOC & Edinburgh Health & Social Care Partnership, is delivered in partnership with GP Practices and the 3rd sector to support people to live well through strengthening connections between community resources and primary care.
The Community Link Worker will be employed by Caring in Craigmillar and will work as part of two practice teams (Restalrig Park and Baronscourt) in North East Edinburgh, to provide 1:1 person-centred and practical supports to people in contact with the GP practice team.
Taking a person-centred approach, you will work with individuals to enable them to identify personal outcomes and priorities for their health and well-being and link them to local, city and national activities and support services.
The postholder must have experience of working with people who are facing complex social and emotional circumstances, a strong understanding of the challenges affecting people living in areas of disadvantage in relation to living well, extensive effective interpersonal skills in working with people on a 1:1 basis as well as experience in networking and relationship building with other professionals and organisations.
PVG: This post requires membership of the Protecting Vulnerable Groups (PVG) Scheme. Application will be processed for the successful candidate.
Support Worker (Fife Support Service)
- Full time
- £23,756 – £24,938
- Kirkcaldy (On site)
- Closing 5th May 2024
Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?
You don’t need to have previous experience or qualifications in this field. If you share our values, this could be the role for you!
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:
- Empathy (listen to and understand an individual’s needs and circumstances)
- Respect (treat others the way they wish to be treated)
- Integrity (be honest and have strong moral principles)
- Caring (show kindness and concern for others)
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:
- Personal development and employability programmes
- Self-help coaching
- Supported accommodation
- Care at home
- Housing support
- Befriending
- Social cafes
The Service
The Fife Visiting Support Services, Short Term Housing Support work with people in their own homes, sheltered housing, and temporary accommodation in the community throughout Fife to help them live independently, therefore access to a car and a full driving licence are essential.
The Fife Visiting Support Services, Long Term Care at Home work with people in their own homes, sheltered housing, and temporary accommodation in the community throughout Fife to help them live independently, therefore access to a car and a full driving licence are essential.
The Job
Short Term Housing Support
Support Workers in the Fife Support Services, Short Term Housing Support are responsible for delivering a housing support service for up to 6 months to enable people to sustain their tenancy and live as independently as possible in their own homes.
It is the Support Workers responsibility to develop effective relationships with people affected by a range of challenges, support them to cope in difficult times and enable them to live a good life. In doing so, to provide emotional, practical and social support to help people to live as independently as possible and make informed choices in all aspects of their lives.
As a Support Worker in this service, you will support and assist service users to achieve outcomes in the following areas –
Income Maximisation
Managing / Sustaining a Tenancy
Improved Independent Living Skills
Accessing Specialist Support
Reducing Isolation
Improved Mental Health & Wellbeing
Long Term Care at Home
Support Workers in the Fife Support Service, Long Term Care at Home are responsible for delivering a visiting care at home service to enable people to live as independently as possible in their own homes (which may include prompting of personal care and medication, where required, and help to enable people to develop practical household skills).
The post holder will provide emotional support, to assist people to take part in activities that matter to them and help them engage with their community to reduce social isolation.
It is the Support Workers responsibility to develop effective relationships with people affected by a range of challenges, support them to cope in difficult times and enable them to live a good life. In doing so, to provide emotional, practical and social support to help people to live as independently as possible and make informed choices in all aspects of their lives.
As a Support Worker in this service, you will support and assist service users to maximise their income and benefits. This might involve liaising with other agencies that may be involved with the service user, advocating on their behalf and accessing professional help if required and appropriate. In addition, you will support service users to cope with the responsibilities of a tenancy and help them take responsibility for the safety of themselves and their home.
What’s in it for you?
The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:
- Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
- 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service, with an opportunity to buy and sell holiday
- access to paid SVQ qualifications and a wide range of learning and development opportunities and funded Disclosure Scotland and Scottish Social Services Council memberships
- defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
- life assurance scheme providing death in service benefits to named beneficiaries
- healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
- employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
- discounted travel schemes including cycle to work scheme, monthly bus pass scheme and travel ticket loan and much more!
For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us
Successful applicants will be required to register with SSSC within 6 months of their start date.
This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.
Casework Officer
- Full time
- £26,904 – £28,467
- Based in Edinburgh (Haymarket (Hybrid)
- Closing 24th April 2024
We protect and promote the human rights of people with mental illness, learning disabilities, dementia and related conditions.
We have two varied and interesting roles as Casework Officers for the right candidates to join our team on a full-time basis.
The role involves undertaking a range of administrative activities which will contribute to the fulfilment of the Commission’s duty to monitor the operation of the Mental Health (Care and Treatment) (Scotland) Act 2003.
You should have two passes at higher grade and five passes at standard grade or equivalent qualifications, including English and a numerate subject (or relevant work experience/qualification in Administration).
The role also requires proficient IT skills, with Microsoft Office packages, database input and management.
Telephone enquiry/call handling experience and a customer focused approach are essential along with the ability to communicate effectively.
You should also have proven administrative experience and experience of working under pressure and to deadlines, with excellent organisational skills and attention to detail.
The success of the role relies on team working so the ability to work as part of a team and with limited supervision is critical.
As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment to learning and development and access to an Employee Assistance Programme and comprehensive staff benefits.
We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.
At the Commission we champion diversity, inclusion and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.
Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.
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