Set up in 1999 by the local community, Carluke Development Trust is a registered Scottish charity undertaking a range of community led initiatives to support the development and regeneration of the community, space and environment of the Parish of Carluke in South Lanarkshire.

Carluke High Mill and Community Garden

We have recently secured £2.7million of capital and revenue funding from key funders such as the Scottish Government, The National Lottery Heritage Fund and Historic Environment Scotland, to repair and reconstruct the A-listed Carluke High Mill and develop the attached 1.2-acre community garden. The project will have a significant positive economic and social impact on the town, creating a community led facility that will generate sustainable resources and deliver training, education, volunteering, employment, business, and heritage opportunities.

The Role

We now have an exciting opportunity for a suitably experienced and committed Project Delivery and Sustainability Manager to join our Team. The role will involve:

• Project managing the repair and construction of the Carluke High Mill, including overseeing the project Design Team
• Contributing to the development of the 1.2-acre CHM Community Garden, working with and line managing CDT’s Community Gardener
• Implementing the Delivery & Sustainability Plan for the project, including putting in place programme of activities which deliver the outcomes agreed with funders and secure the ongoing viability of the facility.

Reporting to the Chairperson of the Trust, the successful candidate will ideally have degree level qualifications or equivalent relevant experience in managing or co-ordinating physical regeneration projects. A proven track record in identifying and securing funding is important as will be experience of working in a community setting and maintaining effective relationships with statutory, voluntary and private sector partners and funders. The postholder should have a full UK driving licence and access to their own vehicle.

It is crucial that the postholder displays a passion for engaging with our communities whilst having the management and communication skills necessary to provide a supportive and inspiring environment for staff and volunteers.

Construction work on the High Mill project is expected to begin on site in June 2024, with an anticipated duration of at least 15 months, with the balance of the role shifting over this period towards ensuring the sustainability of the High Mill and Community Garden facility.

The initial contract duration will be until 31st March 2026, with subsequent contract extensions made as funding is secured.

A detailed description of the key duties of the post and an associated person specification is available to download below

Carluke Development Trust is an equal opportunities employer and welcomes applications

from all sections of the community.

Background information

Lochgoil Community Trust is a limited company and a registered charity (SC033976), founded in April 2011. From 2018 the priorities of the trust were largely determined by the Lochgoil Community Action Plan. This is being replaced by the Lochgoil Local Place Plan (LPP) which is based on extensive community engagement. Many potential projects have been identified along with the aspects relating to planning.

In close cooperation with Lochgoil Community Council and Carrick Castle Community Trust, Lochgoil Community Trust will lead the implementation of the Local Place Plan. We are seeking the services of an experienced Community Development and Fundraising Officer to support this mission of the Trust.

Purpose of the role

To facilitate the implementation of the Local Place Plan 2024-2029 and support the work of the Lochgoil Community Trust by building capacity within our community.

This includes, but is not limited to:

• Supporting project leaders by securing external funding through well-prepared grant applications and admin backup
• Monitoring the progress of the Local Place Plan and its outputs, including surveys
• Facilitating online communication – website, Facebook and other social media as required
• Supporting with administration of Trust meetings and memberships
• Enhancing the capacity and contribution of local volunteers
• Supporting the local community to play an active role in the delivery of the Local Place
• Stimulating interest in and awareness of local community issues and encouraging involvement in decision making
• Promoting integration and cohesion within and between community groups (i.e. Community Councils, Social Clubs, Recreation Centres)

Key Working Relationships:

Lochgoil Community Trust and other community groups.

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981.

Our mission is to end poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

This is a new and exciting project as we extend the work we do in health care settings. A partnership between Glasgow North West and Greater Pollok CAB, we are looking to recruit an experienced adviser to deliver advice to patients of Stobhill and New Victoria Hospitals in Glasgow.

In direct response to demand, the new project will provide both an outreach service located in the Support and Information Service space within each hospital, as well as a direct referral pathway between NHS partners and the CABx to allow patients to access support using a method that best suits their needs. As a brand-new project, the candidate will be empowered and supported to develop partnerships with the relevant NHS teams and help design the service.

The focus will be on the people who may be in financial crisis, the reduction of poverty and supporting clients to have more control over their finances. The successful applicant will work with appropriate clients and with a number of partner agencies including health care professionals to ensure the provision of a high quality holistic and comprehensive financial inclusion and income maximisation service. The candidate will apply their skills and knowledge in a compassionate, non-judgemental manner to ensure the client receives quality advice and is empowered to improve their circumstances.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification. If you would like to have an informal conversation about the role we are happy to accommodate this.

Job description

We are looking for client-focused individuals with experience of providing income maximisation as part of overall holistic advice and support. In this role you will see clients in person, as well as providing advice via telephony, email and digital channels ensuring clients they get the advice, information and support needed.

To succeed, you will need relevant experience and knowledge of current welfare benefits together with the ability to analyse the client’s overall financial position and offer early intervention advice and support.

There will be strong emphasis on team working and the ability to work effectively and closely with other agencies and health care professionals.

You will have strong oral and written communication skills. We are also looking for a proven ability to work effectively and well organised. Proficiency in using a range of IT tools to carry out your work, including case management systems, benefit calculators, online forms and Microsoft Office applications is essential.

Key Responsibilities

• To conduct in person, telephone, web chat and video call interviews, using sensitive listening and questioning skills to allow clients to explain their problem(s) and empower them to set their own priorities.
• To explore clients’ circumstances, support needs and access channel preferences considering language barriers, accessibility needs, and issues around digital access and ability.
• To build positive relationships with a variety of stakeholders.
• To deliver outreach advice services in NHS settings.
• To work patiently and tactfully in a non-judgemental manner with protected adults to build their trust and engagement in the work.
• To develop formal links with other support agencies that could provide support for clients to further better their circumstances.
• To liaise where appropriate with bureau staff and other relevant agencies as appropriate.
• To record, update and maintain information on a case management system for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation.
• To ensure that all work meets quality standards and the requirements of the funder.
• To remain up to date with all relevant legislation and practice in relation to welfare benefits, debt, immigration, housing.
• To adhere to all GDPR requirements and CAB policies.
• To provide regular reports on the functioning of the work as well as progress and learning achieved.
• To work to Scottish National Standards for Information and Advice giving and Citizens Advice Scotland Quality Advice Framework.
• To liaise, communicate with and be operationally responsible to the Operations Manager.

The above job description is not exhaustive and is clarified to include broad duties inherent in the post as reasonable requested by the bureau manager.

Person specification

Knowledge, skills and experience

Essential

• Demonstrable experience of delivering advice in welfare benefits, debt and energy.
• Understanding, maintaining and practising high standard of case recording requirements as according to the project specification, CAS quality assurance and Scottish National Standards.
• Ability to use telephony and IT systems to deliver services across multiple channels (web chat, telephony and video) via Avaya, Zoom, TEAMS and other systems.
• Experience of using a range of IT tools to carry out work, including case management systems, Microsoft Office, internet and email etc.
• Ability to work without supervision and prioritise workload.
• Experience of working with people with multiple and complex needs.
• Experience of working with protected adults and ability to deal with issues sensitively.
• Excellent oral and written communication skills, including the ability to communicate complex information in a clear and accessible manner.
• Excellent organisational skills.
• Ability to work across multiple teams and build effective stakeholder relationships quickly.
• Knowledge of a range of enquiry areas to aid with identifying emergencies.
• A commitment to the aims and principles of Citizens Advice Bureau.
• Ability to operate as a team player and communicate effectively with colleagues and managers.

Desirable

• Experience of contributing to the set-up of a new service

Employee benefits

Glasgow North West CAB offers excellent terms and conditions, including a 4 day working week, a total of 35 days leave and a pension scheme with a 6% employer contribution. Glasgow North West CAB is an inclusive employer considering flexible working arrangements where appropriate.

Glasgow North West Citizens Advice Bureau is an equal opportunities employer.

Do you have experience as a gardener or horticulturalist and have a passion for growing fruit and vegetables and inspiring others? This is an exciting opportunity to join a new project that aims to actively improve the health of children and their families, and their understanding and interest in the environment and biodiversity. The project will span four Primary Schools in Rosyth. Where children will learn and participate in their schools sowing, planting, growing, harvesting, tasting, and cooking fruit and vegetables. They will take this learning home – growing and cooking and eating fruit and vegetables at home.

You will join an Education Officer and a Project Support Officer and be supported by the General Manager of EATS Rosyth. The gardener will lead on the planning, creating and maintaining of the growing spaced in the 4 Rosyth Primary Schools . Example of some of the main duties will include:

• Work with the Education Officer and schools to design and create the growing spaces.
• Prepare the growing aspects of the project, with the Education Officer, and plan to meet the agreed timescales of the education programme.
• Maintain the growing spaces within each school and manage the soil fertility, crop rotation, sowing, irrigation, pest and disease control etc.
• Prepare for the education programme lessons so that the Education Officer has the necessary equipment and materials ready to use with the children.
• Work with the Project Administrator Officer to support how the project is communicated, for example taking photographs for promotion on social media.
• Involve families and carers in the project and work with them through out.

Please see the job description for more details and we warmly welcome inquiries by email at info@eatsrosyth.org.uk or by phone to Charlotte Oakley (General Manager) Tuesday – Thursday on 07396734859 or 01383 341260