Reporting Relationship

The Director of Operations reports to the CEO, and attends all Board meetings.

Overall Purpose

The Director of Operations is responsible for governance and operations for Edinburgh City Mission. With specific oversight of finance, fundraising, IT, HR, communications, building management and governance; including Data Protection; Safeguarding and Health & Safety. As such, they lead & line manage the Operations team and will regularly report to the Board on all aspects of their role.

Hours of Employment

35 hours a week, worked flexibly with at least 4 days a week in the office. Hours will vary due to occasional staff meetings, training, events, etc.

Occupational requirement

Edinburgh City Mission is committed to sharing the Christian gospel with the people of Edinburgh. It is essential that every member of the team personally own, communicate and implement the aims and objectives of the Mission, sharing the Mission’s core beliefs and values to the public. Therefore there is a requirement for the post-holder to be an evangelical Christian.

Way of working: you are expected to:

• Actively participate in the life of the Edinburgh City Mission team.
• Act in a professional manner at all times.
• Work in accordance with the Aims and Values of Edinburgh City Mission.

Job Details

Operations, IT and Communications:

• Line manage the Operations team (currently 4 FTE)
• Responsible for assessing Edinburgh City Mission’s IT and other technology needs and sourcing these as required.
• Provide ongoing management of technology needs.
• Provide strategic direction of communications channels (content to be shaped by CEO)

Health & safety and building management:

• Manage the office facilities at Washington Lane
• Responsible for negotiating and managing business contracts, services and leases of equipment.
• As Health and Safety Officer, develop, maintain and report on health and safety policies and procedures for both the office and the outreach teams.
• Manage and report any health and safety incidents appropriately.
• Oversee investment property

Fundraising & finance:

• Oversee the day to day finance operation of the charity.
• In liaison with the Finance Trustee, draft and manage the budget and accounts for auditing.
• Oversee the payment of bills, invoices, expense claims, payroll processing etc.
• Oversee the reconciliation of the accounts and tracking of income & expenditure of funds (using Xero)
• Oversee the implementation of the fundraising strategy & manage the fundraising team
• Oversee organisation wide event management

Governance:

• As safeguarding officer, you are responsible for developing, implementing and reviewing the organisation’s safeguarding policies and procedures to ensure they reflect the most recent laws and regulations.
• Respond to safeguarding issues, providing advice and support to staff and liaising where appropriate with the Local Authority and other relevant agencies.
• Named contact for the VSDS Disclosure Scotland scheme, overseeing the PVG scheme for all relevant staff and volunteers involved in regulated work.
• As data protection officer you will ensure all personal data within Edinburgh City Mission is gathered, stored and processed in line with current legislation.
• Manage and report on key risks within the organisation.
• Keep up to date with charitable governance requirements, informing the Board of any changes before they are implemented.

HR

• Oversee the HR function
• Ensure strategic alignment between overall vision, finance and people plans

Changes to the above may be made by the Board, with prior notice, in discussion with the post-holder.

PERSON SPECIFICATION

The successful post holder will have evidence of these characteristics:

Essential:

• Knowledge of Scottish charitable governance
• Experience of working in the charitable sector
• Team management experience
• Able to develop and implement strategic plans but also respond to rapidly changing situations
• Able to work collaboratively, understanding the complex needs of a range of stakeholders
• Experience of reporting to a Board of Trustees
• Evangelical Christian and actively involved in a church
• Enthusiastic about the aims of Edinburgh City Mission

Preferred:

• Professional level qualification in one of Finance, IT, HR or other operational area

Objectives

The Scottish Railway Preservation Society (SRPS) owns the Museum of Scottish Railways and the Bo’ness and Kinneil Railway and manages the core collection that has been Recognised as being of National Significance through the Scottish Government’s Recognition Scheme. Most of the collection is owned by the Scottish Railway Museum Collections Trust (SRMCT) and SRPS manages it on behalf of the owner. Visitors to the Bo’ness and Kinneil Railway can see parts of the collection and other rolling stock in operation on the railway and visit the Museum of Scottish Railways.

The post holder will work with our collection to enhance continually its presentation, documentation, storage and use of a searchable online collections database. There will also be a requirement to work closely with the Board and with a team of volunteers. The post will be supervised by an appropriate member of the Board of the SRPS.

Key Responsibilities

1. To represent the interests of the Museum of Scottish Railways within the SRPS, including by attending meetings of the Board and other management committees.
2. To manage the staffing, maintenance and running of the Museum.
3. To manage the delivery of the customer experience in visiting the Museum.
4. To lead and advise the team who maintain the collection.
5. To ensure the Board is provided with informed recommendations on acquisitions, loans and disposals.
6. To ensure the creation of a searchable collection database on our website.
7. To facilitate public access to the collection, including through management of the museum’s social media accounts and website.
8. To ensure compliance with the Museum Accreditation Scheme and with Scottish Government’s Recognition guidelines.
9. To manage the interactions of the Museum, including interfacing with the Scottish Railway Museum Collections Trust, particularly with regard to ownership of vehicles.
10. To represent the SRPS within national museum-supporting organisations.
11. To identify opportunities to apply for grants which would enhance the Museum’s ability to operate or improve the customer experience and then direct the production of grant applications.
12. To manage projects and contractors involved in developing the Museum’s infrastructure as it expands
13. To develop library facilities on site at the Museum
14. To proactively identify projects, and take forward ongoing projects
15. To direct general curatorial duties

Qualifications and Experience

Essential

1. Relevant experience of working with a museum collection, and with staff and volunteers
2. Practical experience of running a successful team, and managing budgets
3. Flexible, confident approach with the ability to work independently or as part of a team
4. Demonstrable capacity to delegate
5. Demonstrable capacity to commit to developing self and colleagues
6. Excellent attention to detail
7. Excellent verbal and written communication skills
8. High standard of written and spoken English
9. Confident IT skills with experience of collections management systems
10. Familiarity with the use of collections management databases

Desirable

1. Applicants should be educated to degree level or equivalent in a relevant subject
2. Museum studies qualification
3. Interest in Scottish Railway History
4. Experience of working with Adlib
5. Experience of project management
6. Knowledge of preventative conservation
7. Knowledge of the Scottish Museum-supporting environment, including of grant giving organisations, and potential for raising funds