We are recruiting – come and join Scottish Families!
We are seeking a Helpline Support Worker (0.8 – 1.0 FTE) to support a number of national programmes and services, including Scottish Families Helpline, Click & Deliver Naloxone, and Bereavement Support services. The post operates as the first point of contact for family members (age 16+) affected by someone else’s alcohol or drug use, and others contacting our Helpline and associated services.
The role includes:
The post is located at Edward House, Glasgow – Scottish Families’ national office. Note that staff work flexibly between home and office, but the post-holder is expected to work in the office at least two days a week. The postholder will be required to work some early evenings and occasional weekend hours to support planned Helpline coverage and event commitments. The post will be part of the Scottish Families’ staff team and be supervised by the Development Officer (National Support and Harm Reduction).
We are seeking applicants who are educated to HNC level or equivalent, with experience of providing support and information within a helpline or telephone capacity, and providing support in a health and social care setting. Applicants should have knowledge of issues for families affected by substance use, as well as the ability to listen to and support individuals from diverse demographics, and excellent IT skills, particularly use of Microsoft Office (Outlook, Word and Excel). We are seeking applicants with the ability to identify and evaluate risk relating to safeguarding; an empathetic, non-judgemental approach; and the ability to work in a team and work independently.
We are recruiting – come and join Scottish Families!
We are seeking a Senior National Family Support Practitioner (Job Share, 0.5 FTE) to lead the development of our national family support services and provide day-to-day management of the Scottish Families national support team, providing appropriate support, personal development review and performance management to ensure the delivery of high-quality services, the safety and well-being of the staff and effective use of resources.
The Senior National Family Support Practitioner will work together with their job share partner to manage and participate in the day-to-day operational delivery of Scottish Families national support services. Scottish Families’ innovative national family support programme ensures a positive and empowering support approach that respects and recognises individuals’ needs, and balances these with the ethos and capacity of the service. Scottish Families national support services are branded and promoted as Helpline; ‘Click & Deliver’ take-home Naloxone; one-to-one Ripple Family Support; My Family, My Rights; and Bereavement Support.
The post is based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). This is a national post which includes some travel across Scotland. Hours worked will be in line with service delivery requirements, including occasional evenings and weekends when required. The post will be part of the Scottish Families’ staff team and be supervised by the Head of Programmes.
Together with their job share partner, the post-holder will line manage the national family support team; effectively manage the workflow within the national family support team, including caseloads, to ensure that family members’ support needs are met appropriately within a timely manner; directly participate in delivering national support, including scheduling and delivering virtual one-to-one structured evidence-based intervention sessions (includes delivering CRAFT; Community Reinforcement & Family Training); Helpline contact handling; and providing initial bereavement assessment and support, facilitating referrals to bereavement counselling where appropriate. The role includes overseeing the ongoing development of these services, as required, and quality assuring the work of the team by a range of means. The role also focuses on strengthening family support practice and resource development, advancing specialist skills and expertise, developing consistency of approach, and promoting information-sharing and peer support between team members.
We are seeking applicants who are educated to degree level or equivalent, with experience of direct client work, direct work with families, relationship-based practice, and group work. Applicants should have experience in identifying and managing risk; working in partnership; and the development of services; as well as knowledge of issues affecting families affected by substance use and bereavement. We are seeking an excellent listener, with the ability to support individuals from diverse demographics, and to identify and evaluate risk. Applicants must be organised and efficient with excellent written and verbal communication skills and a high degree of competence in MS Office programmes, including MS Excel. You should be available to work flexible hours, including occasional evenings and weekends
We are recruiting – come and join Scottish Families!
We are seeking a Business Support Administrator (0.8-1.0 FTE) to provide a full range of business and administrative support to Scottish Families’ Board and staff team across the whole organisation.
The post is based at Edward House, Glasgow – Scottish Families’ national office. Staff work flexibly between home and office, but the post-holder is expected to work in the office at least two days a week. The post is a national support role and so involves occasional travel and very occasional out-of-hours working for meetings and events. The post is part of the Scottish Families’ staff team and is supervised by the CEO. The post is one of two business support posts within the organisation.
The post-holder will assist in the development, maintenance and implementation of organisational and office systems, including our Salesforce Customer Relationship Management (CRM) system and HR systems. Responsibilities include handling basic Salesforce administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks, as well as supporting financial processing systems (including processing incoming invoices and raising outgoing invoices, financial record-keeping, petty cash-handling and reconciliation). The post provides secretariat support to the Scottish Families Board and Business Committee, including minute-taking, as well as business support across the Scottish Families team as appropriate, to support service delivery. The role also involves preparing high quality reports, presentation materials and other documents; assisting with event management; and providing administrative support for Scottish Families networks and meetings.
We are seeking applicants who have a minimum of SVQ Level 3 in Business Administration or a relevant discipline, or equivalent experience; with experience of the use and understanding of the Salesforce Platform (Customer Relationship Management [CRM] system); financial processing, systems and record keeping; managing corporate correspondence; office management; and event management. Knowledge of SAGE or a similar accounting package, along with awareness of issues for families affected by substance use, and an understanding of the voluntary sector are all an advantage. Applicants must have outstanding IT skills (including full range of Microsoft packages and Outlook 365 including Sharepoint); the ability to produce high quality reports, presentations and other documents; to work on their own initiative with excellent organisational skills, and to prioritise their workload. You must be able to deal appropriately with confidential and sensitive information, and work to a high standard with minimal supervision.
We have an exciting opportunity to join Alzheimer Scotland as a Transactional Finance Manager. This is a new role due to growth in Alzheimer Scotland’s finance team and income.
Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia, support vital dementia research and promote positive brain health.
This role will lead on our day to day financial transactions across all areas. The transactions are varied and high volume and the successful candidate will ensure these are co-ordinated, planned and developed alongside the finance team.
The role will have line management and supervisory responsibility for the support, development and management of a team of finance assistants.
We are seeking applications from individuals with at least 4 years’ experience of working in a transactional finance role within a complex organisation alongside management and supervisory experience and who possess the skills to take on the tasks outlined in the job description.
You will have had significant exposure to the full finance function and will be a strong communicator and able to balance competing priorities ensuring routine workload along side ad-hoc tasks, analysis and reporting is completed to a high standard within deadlines.
If you’re interested by what you’ve read, and have the necessary skills, experience and ability to make a success of this role, we would be delighted to hear from you.
We’re Heriot-Watt University Student Union, an independent charity buzzing with energy, driven by and for our students. We’re all about doing good, that’s why all surplus funds generated through Liberty’s Café, Geordies Bar and the Student Union Shop are channelled straight back into crucial student support services like our Advice Hub. So, yes, we're a charity, but we also mean business.
Our Commitment to Diversity and Inclusion
At HWUnion, diversity isn’t just celebrated; it’s our strength. We thrive by bringing together voices from all walks of life, and we’re excited for you to help us champion this mission. At HWUnion, you’ll find more than just a job—you’ll find a community eager to welcome your talents. Let’s do something great together.
Role Overview
As the Assistant Accountant, you will be responsible for ensuring the day-to-day financial management of the Union is carried out effectively. This is not just about managing data; you will play an active role supporting financial planning, reporting, and compliance. You will collaborate with departments across the organisation, ensuring accurate financial records while supporting the strategic priorities of the Union. Your analytical skills and attention to detail will ensure that we maintain financial integrity and operate efficiently.
GCVS is looking to recruit an experienced Employers Advice Service Manager to lead a team providing advice services to Third Sector organisations across Scotland on a commercial basis. The team offers third sector organisations expert advice, information, support, consultancy, and training in the areas of HR, Health and Safety, Recruitment and Data protection. The service has been running since 2000 and GCVS is ambitious to continue growing the service to ensure third sector organisations without access to internal specialised resources, receive personalised support that offers excellence and value for money.
Applicants should have a professional HR qualification (ideally CIPD qualified) and demonstrate extensive knowledge and experience of employers’ legal responsibilities as well as good practice in all aspects of Human Resources and managing staff. Significant experience of demonstrating astute situational awareness in the delivery of support to external organisations on sensitive matters is essential to succeed in this post.
Funding to ensure the sustainability of the service is supported from income generation through subscriptions, consultancy and training, so the post holder will be expected to market as well as deliver the service.
Responsible to: GCVS Head of Sector Development
More Information on the Job Description, Person Specification and Main Employment conditions is included in one document to make it easier to download.
Fife Women’s Aid are looking for a full-time member of staff to join our existing MARAC team, working with women experiencing domestic abuse who are at high levels of risk.
If you want to help make a difference in the lives of women, children and young people with experience of domestic abuse, have direct experience of providing one to one person-centred support, an understanding of the causes and impacts of domestic abuse along with good interpersonal skills then you may be the person we are looking for. Applicants will have at least 2 years’ experience of working in a support or advocacy role. The MARAC team is a small supportive team with a wealth of experience to share with new workers. Training will also be provided for the successful candidates.
The successful applicant(s) will have at least SVQ Level III or equivalent level of qualification in social care or other relevant subject, or equivalent experience and willingness to work towards a qualification.
Please join us for an online session to find out more about FWA MARAC service. This will be at 6.30pm on Monday 4th November. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
If you would like further information about the post, please contact Susan Campbell, Team Senior at susan.campbell@fifewomensaid.org.uk.
Fresh Start provides support to people moving on from or those at risk of homelessness. Fresh Start has been active in Edinburgh for over 25 years with a mission to help people make a home for themselves. Volunteering is at the centre of Fresh Start’s ethos, and we are looking to diversify our team of volunteers to ensure all ages, backgrounds and demographics are represented and given opportunities at Fresh Start.
Fresh Start offer a range of services to people either at the transition from homelessness or those who are risk of homelessness. We provide people with the provision of household starter packs, white goods, painting and decorating services. Via our community hub we offer a wide range of services including: cooking, community pantry and shop, growing spaces, provision of advice, information and support.
We are looking for a team player who would like to work in our busy warehouse, someone who is keen to learn, grow and develop themselves. Working alongside the rest of the starter pack team and our volunteers the Warehouse and Services Assistant is a key role within the warehouse working alongside our volunteers to assemble and deliver starter packs, including the safe testing of electrical (training will be provided) items within the starter packs.
Fresh Start is a small charity and a flexible approach and the ability to multi-task is essential. A good team player who can also work on their own initiative and be pro-active is required for this role.
Alzheimer Scotland supports people living with dementia and their carers, some of these people are under the age of 65 years old. We are looking for unique individuals who can support younger people living with dementia in Glasgow.
Our support workers are our most important people as they help individuals to maintain skills and independence by providing support to enable them to be active within their communities, participate in therapeutic activities and enjoy social stimulation.
Successful applicants will have a positive approach to dementia.
They will also have good communication skills and a caring attitude. A willingness to learn and participate in training is essential. Relevant qualifications and/or experience of working with people with dementia would be an advantage.
Full driving license and access to a vehicle during working time is essential for this post.
The successful candidate for this post will be subject to a criminal check through Disclosure Scotland.
This is an exciting opportunity to manage the work and people of our social policy team, who lead our influencing and advocacy work on; social security, housing and energy.
Working closely with our Head of Social Justice, at the heart of Scotland’s largest independent advice and advocacy network, this role will focus on building culture, developing people and delivering a strategic work plan, alongside putting into practice policy and influencing skills to deliver outcomes that improve the lives of people across Scotland.
This role offers you the opportunity to use your passion and insight into pursing social justice, alongside your expertise in the coordination and delivery projects that enable team members to flourish.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.