About our Service:

The Bridge Community Project story began in 2014 when a small group of people reflected on their own life struggles and decided to make a difference to the everyday wellbeing of people across West Lothian.

Overseen by a Board of Trustees, the foundations of the Charity are based on the aims of providing financial and emotional wellbeing to the local community. In our story, however, we seek to be different - not so much in what we do, but in how we go about providing our services.

Building on the principles of compassion and love, a decade on, we continue to seek to share the journey with our clients to see lasting hope and change. Our vision is to “improve the everyday wellbeing of the people of West Lothian.” We aim to do this by “providing practical and relational support to families and individuals.”

The Volunteer Lead will be responsible for building and maintaining a robust volunteer network to support the various services of The Bridge Community Project. Using your expertise in volunteer leadership or coordination, you will recruit, train, and oversee volunteers to ensure their effective integration into our services.

Volunteer Coordination

• Review and refine existing processes, procedures, and volunteer policies to ensure effective volunteer processes across The Bridge Community Project.
• Liaise with departmental leads to support the diverse needs of various services.
• Recruit, supervise, and support new and existing volunteers.
• Partner with the wider community to develop new volunteer-led services for The Bridge Community Project.
• Provide administrative and communication support while adhering to best practices.
• Conduct regular monitoring meetings, including annual appraisal processes.
• Instil a culture of continuous learning and improvement to enable the volunteering team to lead innovation within the department, develop new skills to benefit our organisation and their wider career ambitions

Organisational Strategy & Development

• Collaborate with service leads to oversee the onboarding of volunteer groups.
• Establish and track targets and milestones in partnership with service leads.
• Ensure seamless operations by working closely with service leads across departments.
• Explore external collaborative opportunities, including the volunteer friendly award

Internal Communications

• Attend relevant leadership and key meetings central to the needs of the service.
• Provide leadership and support to volunteers, including performance and attendance monitoring
• Assess, monitor, and optimise volunteer motivation and engagement.
• Take overall responsibility for volunteer wellbeing and satisfaction.
• Work with service leads to ensure efficient operations and services within The Bridge Community Project.
• Implement and monitor mechanisms for gathering volunteer feedback and suggestions.

External Focus & Relationships

• Enhance the charity's volunteer brand visibility and reputation through effective social media strategies and community engagement.

Candidate Profile: Volunteer Coordinator

• The ideal candidate will have a strong background in volunteer coordination and communication, with a proven ability to manage, inspire, and support a diverse volunteer team. They will demonstrate excellent communication skills, possess leadership qualities, and show a proactive approach to building a positive and engaging volunteer environment.
• Additionally, the candidate will have a deep commitment to the values and mission of The Bridge Community Project, embodying its ethos in their daily work.

Due to the nature of this position this role is on site.

Key Skills and Attributes:

• Volunteer Management Expertise: Experience in recruiting, training, and supervising volunteers, along with developing and implementing volunteer policies.
• Leadership and Inspiration: Ability to inspire and motivate volunteers while providing clear guidance and support.
• Exceptional Communication Skills: Strong written and verbal communication abilities to engage effectively with volunteers, staff, and external stakeholders.
• Excellent Administration Skills: Strong administrative skills to manage records, coordinate schedules, and oversee administrative processes with accuracy and efficiency.
• Commitment to Values: Passionate about the mission of The Bridge Community Project and dedicated to upholding its core values.
• Organisational Skills: Efficient in managing multiple priorities, meeting deadlines, and maintaining accurate records.
• Collaborative Mindset: Capable of working closely with service leads, community partners, and volunteers to achieve shared goals.
• Adaptability: Resilient and flexible in a dynamic environment, comfortable working onsite and being flexible to ensure availability for shadowing volunteers at various times between Monday - Friday
• Flexibility: is key, as the candidate will be expected to take direction from service leads or the CEO as required, assisting with additional tasks to support the broader goals of the organisation.