We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.

You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work and succeed in the workforce. This involves collaborating with clients to produce individual support plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.

You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. In addition, our volunteers, who are trained in delivering employment support, will provide complementary support. You will book weekly appointments for clients, allocating time slots according to volunteer availability and specialization. You will also collaborate with specialist referral partners to support clients to overcome complex barriers to employment.

We offer a collaborative team environment where your unique perspectives and proactive approach will be valued. You can make a genuine difference in people's lives as an individual, and your contributions will be appreciated.

Language Requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, and Dari.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks for some roles, obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
• This role is suitable for part-qualified candidates.

If you are looking for a role where you can make a real difference, we want to hear from you.